What Bwarm products are available?
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We offer Multi-Zone mattress pads, Essentials pads, Glow heating pads, Herbal Balance herbal pads, Puffi heated cushions, and Breeze cooling pads.
What fabrics are used?
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Our products use OEKO-TEX certified non-woven polyester, quilted surfaces, faux fur, cotton, and viscose blends.
Is Bwarm safe and certified?
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Yes! We hold certifications like ETL, CE, UKCA, SAA and feature advanced safety technology.
Can I machine wash my Bwarm product?
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Yes. Unplug the controller before washing. Use a gentle cycle under 40°C. Multi-Zone pads have removable top layers.
How should I store my Bwarm product?
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Always unplug before storage. Fold gently, avoid bending heating wires, and store in a cool, dry place.
My Bwarm isn't heating. What should I do?
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Unplug, reconnect securely, and check all connections. If it still doesn't work, contact our support team.
Why doesn’t my Bwarm feel warm enough?
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Cover with a blanket for better heat retention and preheat for 10–30 minutes for best results.
My remote isn't responding. What should I do?
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If the display flickers or the heating stops, contact our support team for help.